Terms & Conditions

Welcome to the Burridge Auto Services website. By accessing or using this website, booking our services, or contacting us, you agree to the following Terms & Conditions. Please read them carefully before using our website or services.


About Us

Burridge Auto Services provides professional vehicle servicing, MOT testing, diagnostics, repairs, tyre fitting, air conditioning servicing, ADAS calibration, and other automotive repair services.

These Terms & Conditions govern your use of our website and the services we provide.


Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

  • Use the website for fraudulent or unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Upload malicious software or harmful code.
  • Copy, reproduce, or distribute website content without our written permission.
  • Interfere with the operation or security of the website.

We reserve the right to restrict or terminate access to the website where misuse is identified.


Service Bookings

Appointments can be made by telephone, email, online enquiry, or in person.

When booking a service, you are responsible for providing accurate information about:

  • Your contact details
  • Vehicle make and model
  • Vehicle registration (where requested)
  • Description of the fault or service required

Appointment times are estimates and may occasionally change due to workshop demands or unforeseen circumstances.


Vehicle Inspections & Repairs

Following inspection, we will advise you of any faults identified and provide recommendations before carrying out additional repair work wherever reasonably possible.

While every effort is made to diagnose faults accurately, some issues may only become apparent once components have been dismantled or further testing has been completed.

Additional work will only be undertaken with your approval unless immediate action is necessary for safety reasons.


Estimates & Pricing

Any quotations or estimates provided are based on the information available at the time.

If additional faults are discovered during inspection or repair, we will contact you before proceeding with any extra work wherever practical.

All prices are subject to applicable VAT unless otherwise stated.


Parts & Components

We use quality replacement parts suitable for your vehicle. Depending on availability and customer preference, this may include:

  • Original Equipment (OE) parts
  • Original Equipment Manufacturer (OEM) parts
  • High-quality aftermarket components

Replacement parts supplied remain the property of Burridge Auto Services until payment has been received in full.


Vehicle Collection & Payment

Payment is due upon completion of the agreed work unless alternative arrangements have been confirmed in advance.

Vehicles should be collected promptly once we have notified you that work has been completed.

We reserve the right to charge reasonable storage fees for vehicles left with us for an extended period after notification, where permitted by law.


Customer Responsibilities

Customers are responsible for:

  • Providing accurate vehicle information.
  • Removing personal valuables before leaving the vehicle.
  • Ensuring sufficient fuel is available where road testing is required.
  • Informing us of any existing faults or modifications that may affect repairs.

Burridge Auto Services cannot accept responsibility for personal belongings left inside vehicles.


Warranty

Where applicable, workmanship carried out by Burridge Auto Services is covered by our workmanship guarantee.

Manufacturer warranties on replacement parts remain subject to the terms provided by the relevant supplier.

Warranty claims do not cover:

  • Normal wear and tear
  • Misuse or neglect
  • Accident damage
  • Unauthorised repairs carried out by third parties
  • Failure caused by unrelated vehicle defects

MOT Testing

Passing an MOT confirms that your vehicle met the minimum legal standards at the time of inspection only.

It does not guarantee the future condition or continued roadworthiness of the vehicle after the test has been completed.


Website Content

We make every reasonable effort to ensure the information published on this website is accurate and up to date.

However, we cannot guarantee that all information will always be complete, accurate, or free from errors.

Content may be updated or amended without prior notice.


Limitation of Liability

To the fullest extent permitted by law, Burridge Auto Services shall not be liable for:

  • Indirect or consequential losses.
  • Loss of profits or business opportunities.
  • Delays caused by circumstances beyond our reasonable control.
  • Temporary interruption of website availability.

Nothing within these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded under UK law.


Intellectual Property

All website content, including text, graphics, logos, photographs, design, and other materials, remains the property of Burridge Auto Services unless otherwise stated.

No content may be copied, reproduced, modified, or distributed without prior written permission.


Links to Third-Party Websites

Our website may contain links to external websites for your convenience.

We are not responsible for the content, security, or privacy practices of any third-party websites.

Access to external websites is entirely at your own risk.


Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with UK GDPR.


Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this website.

We encourage users to review this page periodically.


Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Contact Us

If you have any questions regarding these Terms & Conditions or any of our services, please contact Burridge Auto Services using the contact details provided on our website.